Important Information for Our US Customers
Important Information for Our US Customers
New Import Fees on Canadian Shipments
To our wonderful American customers,
We want to let you know about an additional charge that some customers are now seeing when their Kandy Golf orders arrive in the United States.
UPS may request payment of approximately $35 USD in import fees before delivering your package. The amount shown on a recent Kandy Golf shipment was $34.50 USD, although the amount charged may vary from one order to another.
Why Is UPS Collecting This Fee?
Recent changes to US import and tariff policies mean that packages entering the United States may now be subject to import duties, tariffs, taxes and customs-processing charges—even when the order is relatively small.
UPS processes the package through US Customs and collects any applicable import fees before completing delivery.
This charge:
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Is separate from the shipping fee paid to Kandy Golf.
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Is calculated after the package enters the United States.
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Is collected by UPS on behalf of the applicable customs process.
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Is not set by Kandy Golf, and Kandy Golf does not receive any portion of it.
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May vary according to the order’s value, products, materials and country of manufacture.
If UPS sends you a payment notice, paying online before delivery is recommended. UPS advises that an additional surcharge may be applied if the import fees are not paid in advance.
We Want to Help—Save 20%
We understand how disappointing it can be to receive an unexpected charge after placing an order. As a small Canadian business, we truly value our American customers and want to help offset this added cost.
Please use the following special code to receive 20% off your Kandy Golf order:
SUPPORTINGSMALL20
Enter the code in the “Add Discount” field during checkout. You may use it as often as you wish when shipping to a US address.
This discount is exclusively for our US customers and will not work on orders shipped to other countries.
Thank You for Continuing to Support Us
Kandy Golf is a small, independent Canadian company operated by just two people. Every order supports our designs, our business and the dream we have worked so hard to build.
These new import charges are beyond our control, but helping our customers remains extremely important to us. We hope this 20% discount makes the additional cost a little easier and allows you to continue enjoying the colourful Kandy Golf apparel you love.
Thank you for supporting our Canadian small business and for being such an important part of the Kandy Golf family.
With love and appreciation,
Kandace & Craig
Kandy Golf
Here is what you will receive from UPS.
